Autopom Review 2025

A+ BBB accredited since 2010

What Does Autopom Offer to Vehicle Owners?

You purchased a car you love — maybe a used luxury model or a high-mileage daily driver. One day the transmission starts slipping, and repair costs loom. Thanks to your Autopom plan, you aren't left scrambling — your coverage kicks in and you get help through the claims process and their advocacy team.

Autopom provides vehicle service contracts for both new and used vehicles. Coverage includes major systems like engine and transmission, and the company emphasises transparency, flexibility, and freedom to use any licensed repair facility.

Their Customer Advocacy Program steps in when you’re faced with claim trouble — a key perk that gives peace of mind when repair bills mount.

Plan Highlights and Savings

Autopom boasts an A+ rating from the Better Business Bureau and high customer-review scores, signalling strong reputation.

Coverage tiers allow you to select only the systems you want protected, so you can tailor cost vs. benefit based on your vehicle’s age, mileage and expected usage.

Roadside assistance, rental car reimbursement and trip interruption benefits are included in many plans, reducing both financial and personal disruption.

Pros & Cons

  • A+ BBB rating and strong customer satisfaction scores.
  • Customer Advocacy Program provides extra support for claim disputes.
  • Freedom to choose any licensed repair facility nationwide.
  • Roadside assistance, rental car reimbursement, and trip interruption benefits included with most plans.
  • Flexible, customizable plans and helpful quote process.
  • Autopom acts as a broker — claims are handled by third-party administrators.
  • Pricing and plan details are not fully transparent online; customers must contact the company for quotes.

Why Choose Autopom?

Freedom to use any licensed repair facility nationwide — you’re not locked into one network.

The Customer Advocacy Program means you get real help when a claim gets tricky.

Flexible plans designed to suit a range of vehicles — from older commuter cars to more premium models.

Strong reputation: high BBB rating and positive reviews make it a trustworthy choice.

Customer Experiences

Many customers highlight how claim reviews were smooth and how representatives helped expedite approvals when the repair shop or administrator stalled.

Users praise the quoting process — friendly, professional, and not pushy.

Some customers note that seeing the money-back guarantee (30-60 days) was a plus, giving them confidence that the commitment is real.

Extras and Benefits

24/7 Roadside Assistance: Flat tire, battery jump, towing available anytime.

Rental Car Reimbursement: While your vehicle is in for covered repairs, you’re reimbursed for a rental vehicle.

Trip Interruption Coverage: If you break down far from home, this benefit helps cover lodging or travel costs.

Money-Back Guarantee: Many plans include a 30-day (sometimes 60-day) refund window if you change your mind.

Get in Touch with Autopom

Connect with Autopom’s helpful team online or by phone to request a personalized quote and learn more about their vehicle protection plans.

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FAQs

Is Autopom BBB-accredited?

Yes. Autopom has been accredited by the Better Business Bureau since 2010 and maintains an A+ rating.

What is the Customer Advocacy Program?

Autopom’s Customer Advocacy Program helps customers resolve disputes or delays during the claims process by acting as a mediator between the customer, repair shop, and plan administrator.

Are roadside and rental benefits included?

Yes. Most Autopom plans include 24-hour roadside assistance, towing, rental car reimbursement, and trip interruption coverage.

Do I need a pre-inspection before purchase?

A pre-inspection is usually not required unless the vehicle exceeds certain mileage or age limits. Requirements may vary depending on the chosen plan.

What vehicles are eligible for Autopom coverage?

Autopom covers most new and used vehicles under specific mileage and age limits, typically under about 140,000 miles.

When can I file a claim after purchasing coverage?

Most Autopom contracts have a waiting period of around 30 days or 1,000 miles before you can file your first claim.

Can I choose my own mechanic or repair shop?

Yes. You can take your vehicle to any licensed repair facility in the United States, not just dealerships.

Can I transfer my plan if I sell my vehicle?

Yes. Most Autopom vehicle protection plans are transferable to a new owner, which can increase your car’s resale value.

What is the coverage term or mileage limit?

Coverage terms vary by plan, but many extend up to 7 years or around 150,000 miles, depending on your vehicle and coverage level.