Carchex Review 2025

BBB accredited since 2009 with strong customer satisfaction

What Does Carchex Offer to Vehicle Owners?

Carchex is one of the largest providers of extended car warranties, operating for over 20 years. It offers a wide variety of plans from multiple administrators, allowing customers to choose coverage that best fits their budget and vehicle needs.

Typical Coverage Included

Coverage options range from basic powertrain protection to exclusionary bumper-to-bumper plans. Most contracts include benefits such as roadside assistance, rental car reimbursement, trip interruption, and transferable coverage.

Pros & Cons

  • Check Icon BBB accredited since 2009 with solid ratings
  • Check Icon Five levels of coverage for flexibility
  • Check Icon Contracts available for vehicles up to 250,000 miles
  • Check Icon Includes roadside, rental, and trip interruption benefits
  • Check Icon Accepted at any licensed repair facility nationwide
  • Cancel Icon Pricing can be higher compared to some competitors
  • Cancel Icon Coverage terms and details vary depending on third-party administrators
  • Cancel Icon Some customers report delays in claims processing

Carchex Carchex at a Glance

9.9
Exceptional

Coverage Options

9.3

Five levels of coverage including exclusionary protection

Customer Service

9.0

Generally positive reviews with occasional claim disputes

Affordability

8.8

Moderately priced; higher than some direct providers

Claims Process

8.7

Handled through third-party administrators; variable experience

Additional Benefits

9.2

Includes roadside, rental, and trip interruption

Carchex Plan Pricing

Carchex offers five levels of coverage, with pricing varying based on vehicle age, mileage, and chosen protection. Average plans fall between $1,200 – $1,800 annually.

Plan Type Estimated Annual Cost
Powertrain $1,200+/year
Silver $1,400+/year
Gold $1,500+/year
Platinum $1,600+/year
Titanium (Exclusionary) $1,800+/year

FAQs

Is Carchex BBB accredited?

Yes - Carchex has been accredited since 2009 and maintains a positive rating.

What types of plans does Carchex offer?

Carchex offers five levels of protection ranging from basic Powertrain to Exclusionary (Titanium).

Are roadside and rental included?

Yes, most plans include roadside assistance, rental reimbursement, and trip interruption benefits.

Can I use my own repair shop?

Yes, Carchex plans are accepted at any licensed repair facility nationwide.