First Premier Home Warranty Review 2025

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What Does a Home Warranty Offer to a Homeowner with First Premier?

Owning a home is a significant investment, and unexpected breakdowns can be a financial burden. A home warranty helps mitigate these costs by covering essential systems and appliances. With First Premier Home Warranty, you can protect yourself from the stress of sudden repairs or replacements, ensuring peace of mind.

What Does a Home Warranty Include with First Premier?

First Premier Home Warranty offers two comprehensive plans that cover a wide range of home systems and appliances, including:

  • Plumbing System
  • Electrical System
  • Water Heater
  • Oven/Range/Stove
  • Cooktop
  • Built-in Microwave
  • Dishwasher
  • Garbage Disposal
  • Trash Compactor
  • Ductwork
  • Garage Door Opener
  • Ceiling and Exhaust Fans
  • Sump Pump (Permanently Installed)
  • Air Conditioning System (2 Units)
  • Heating System (2 Units)
  • Refrigerator
  • Clothes Washer
  • Clothes Dryer

Pros & Cons

  • Competitive starting pricing compared to many home warranty providers.
  • Coverage includes systems and appliances and offers optional add-ons for specialty items.
  • Simple two-tier plan structure makes it easier for consumers to understand.
  • Roof-leak coverage is available as an optional feature, which may be rare among competitors.
  • Significant number of customer complaints about claim responsiveness and service turnaround.
  • Operating/licensing issues in some states; for example, the company is not currently selling new plans in California. (Legal/licensing concern.)

Add-On Coverage Options with First Premier

To further customize your plan, First Premier Home Warranty allows you to purchase the following add-ons at an additional charge:

  • Well Pump
  • Septic System
  • Septic Pumping
  • Water Softener
  • Sump Pump
  • Additional A/C System
  • Additional Heating System
  • Additional Water Heater

Customer Service and Claims Process with First Premier

First Premier Home Warranty offers 24/7 customer service, allowing homeowners to file claims at any time. The claims process is straightforward, and technicians are dispatched promptly to address issues.

The company has a network of pre-screened contractors who are dispatched to service requests, ensuring quality and reliability.

Customer reviews highlight the professionalism and efficiency of the service team, with many claims being resolved quickly.

However, some customers have reported delays in service and issues with claim denials, particularly concerning coverage limits and exclusions.

Customer Reviews and Satisfaction with First Premier

Customer satisfaction with First Premier Home Warranty is generally positive, with many homeowners appreciating the comprehensive coverage and responsive service.

Ratings on platforms like Trustpilot and ConsumerAffairs reflect a mix of experiences, with some users praising the company's efficiency and others expressing concerns over claim denials and service delays.

It's important for prospective customers to carefully review the terms and conditions of the service agreement to understand coverage limits and exclusions.

Comparison with Competitors

When compared to other home warranty providers, First Premier Home Warranty stands out for its extensive coverage options and customizable plans.

While some competitors may offer lower service call fees or more extensive add-on coverage, First Premier's balance of cost and coverage makes it a competitive choice for many homeowners.

It's recommended to compare multiple providers and plans to determine the best fit for your specific needs and budget.

Experience Convenience with First Premier Home Warranty

First Premier Home Warranty makes managing your coverage simple and convenient through their online portal and dedicated customer support.

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FAQs

How long do First Premier Home Warranty plans last?

You can select your First Premier Home Warranty plan term. The company offers policies ranging from 1 year to 5 years, tailored to your needs.

What does First Premier Home Warranty cover?

You can choose a First Premier Home Warranty plan that fits your home. Coverage options include major systems and appliances, such as HVAC, plumbing, and kitchen appliances.

How do I file a claim with First Premier Home Warranty?

Filing a claim with First Premier Home Warranty is quick and easy. Use the mobile app or contact our 24/7 service team for prompt support.