HWA Home Warranty Review 2025

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What Does Home Warranty of America Offer to Homeowners?

Imagine you've just moved into your dream home, complete with beautiful décor and everything perfectly arranged. Months later, you're settling in and starting to rebuild your savings after making the biggest purchase of your life. Then, out of the blue, an essential home system—like your heating—breaks down in the middle of winter. With a new mortgage and limited savings, you're faced with an unexpected and potentially overwhelming repair cost. Thankfully, you had the foresight to invest in a home protection plan from Home Warranty of America. This plan can cover the repair or replacement of major systems and appliances, helping you avoid such financial stress in the future.

What Does a Home Warranty Cover?

A home warranty typically covers the repair or replacement of the following systems and appliances, protecting homeowners from sudden expenses:

  • Central air conditioning systems
  • Central heating systems
  • Humidifiers
  • Interior electrical systems
  • Refrigerators
  • Plumbing systems
  • Water heaters
  • Ovens and stovetops
  • Dishwashers
  • Garbage disposals
  • Garage door openers

Pros & Cons

  • No home inspection required for enrollment.
  • Customizable plans and optional add-ons for unique systems.
  • Affordable service call fees starting at $60.
  • 24/7 customer service with fast claim handling.
  • Covers a wide range of essential home systems and appliances.
  • Certain limitations and exclusions may apply; reviewing the agreement is essential.
  • Pre-existing conditions and improper maintenance may result in claim denial.

Optional Add-On Coverage

Home Warranty of America also offers a variety of add-on coverage options, allowing homeowners to customize their plans to fit specific needs.

  • Pool and spa systems
  • Well pumps
  • Septic systems
  • Water softeners
  • Limited roof leak coverage
  • Additional HVAC units
  • Second washer/dryer sets
  • Stand-alone freezers
  • Central vacuum systems
  • Smart home devices
  • Code violation coverage for repairs

Customer Service and Claims Process

HWA Home Warranty provides 24/7 customer support and a simple claims process. Homeowners can file claims online, via phone, or through the mobile app.

A network of pre-screened, licensed contractors is available to address service requests promptly and efficiently.

While most claims are handled quickly, some customers report delays due to regional availability and verification procedures.

Customer Reviews and Feedback

Customer experiences with HWA Home Warranty are generally positive, especially regarding comprehensive coverage and responsive contractors.

Some negative reviews mention claim denials related to exclusions or delays in service, emphasizing the importance of understanding the terms of coverage.

Comparison With Other Providers

HWA Home Warranty competes strongly with other home warranty companies due to its customizable plans, extensive coverage, and transparent pricing.

While some competitors may offer lower premiums, HWA’s combination of service quality, coverage flexibility, and add-on options make it a reliable choice for homeowners seeking peace of mind.

Why Use the Home Warranty App?

Home Warranty of America offers a mobile app for quick and convenient claims management and service scheduling.

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FAQs

How long do Home Warranty of America plans last?

Home Warranty of America plans are typically annual, with options for renewal. Coverage starts 30 days after purchase.

What is the process for filing a claim with HWA?

You can file a claim online or via the mobile app 24/7. A contractor will be assigned promptly to resolve your issue.

Are pre-existing conditions covered by HWA?

HWA plans do not cover pre-existing issues, but they do cover wear and tear on covered systems and appliances.